Every business experiences great challenges during its off-season every year. And, so does the eCommerce business. There is a downfall in customers and sales, no matter how grand or renowned the store is. But, some businesses know how to just keep up with the off-season and cope up with the challenges. What tricks do these stores adapt and how they boost sales, you can learn in the blog below.
Utilizing the peak season to the fullest
Just like the off-season, every business has its peak season too. During this time, there is a maximum flow of traffic towards eCommerce sites. This is when you must focus on growing your customer database. Insert calls-to-action in your website for better optimization so that customers can subscribe to you for email lists, newsletters and blogs. Keep your customers engrossed, engaged and satisfied with your products and services during this peak season so that they have your name glued on their minds throughout the year. This will have them approaching you if they are looking for something even during the off-season. So, remember to grow your customer database during the peak season rather than striving to maintain a weaker customer list in the off-season.
Emailing your customers
Although old, yet a very effective method of staying in touch with your customers is through email. You can email your customers new offers and launches by sending all the information to them. But, make sure to keep it limited and respectful, and don’t pester them.
Coming up with sales
Sale is something that always works! Whenever you find your sales dropping down, announce a Sale. Customers will start flocking your website again and your sales will bounce back up. This is because people tend to purchase more during sales rather than normal purchases, irrespective of the season.
Customizing your site according to different seasons
You must alter your website according to every season, depending on the seasonal impact. This will help customers notice you and will have them looking for more from you every season. This in turn will have maximum online traffic steered to your site even during the off-season. If you can’t afford changing the entire setup of your eCommerce store, you must at least add seasonal pop-ups to your site to gain attention. This will have customers visiting your site to keep an eye for these pop-ups, offers and deals.
Social networking is one of the most popular and best ways of staying in touch with your customers. So, you must make it a point to maintain your social media pages throughout the year to be noticed by new customers. Even if they do not shop from you, they will definitely be eyeing your updates in their News Feed. So, keep posting images, blogs and seasonal offers on your social media pages. Keep your users engages and updated on Facebook, Twitter, LinkedIn, Pinterest and other popular social media platforms.
Use these tips to boost up your sales during the off-season. If you don’t have an eCommerce store yet and want to build one, you can approach Jain Technosoft, who have been offering the best eCommerce website development services since the past many years and have a long list of satisfied customers.